Shipping policy
Shipping Policy — Kingsley Old Money
Last updated: January 13, 2026
At Kingsley Old Money, we are committed to delivering your order with care, efficiency, and reliability. Please review the information below to understand how shipping and delivery work.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods or promotions, processing times may be slightly extended.
Once your order has shipped, you will receive a shipping confirmation email with tracking details.
2. Shipping Destinations Delivery Times
We ship both domestically and internationally.
Estimated delivery times:
United States: 5–10 business days
International Orders: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, holidays, or other factors beyond our control.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location, order value, and selected shipping method.
International customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities. These charges are not included in the product or shipping price.
4. Order Tracking
Once your order ships, tracking information will be sent via email.
Please allow up to 48–72 hours for tracking updates to appear in the carrier’s system.
If you do not receive tracking details within 5 business days, contact us at info@kingsleyoldmoney.com.
5. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate at checkout.
Kingsley Old Money is not responsible for delays, lost shipments, or additional costs caused by incorrect or incomplete address information provided by the customer.
If you notice an error immediately after placing your order, contact us as soon as possible. Address changes can only be made before the order is processed.
6. Lost, Delayed, or Damaged Packages
Once your order has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.
If your package is:
Significantly delayed
Marked as delivered but not received
Damaged upon arrival
Please contact us at info@kingsleyoldmoney.com with your order number and supporting photos (if applicable). We will assist in opening an investigation with the carrier.
7. Customs International Regulations
International shipments may be subject to customs inspections and regulations that can delay delivery.
Kingsley Old Money has no control over customs processing times or fees.
8. Delivery Confirmation
If tracking indicates that your order has been delivered but you have not received it, we recommend:
Checking with neighbors or building management
Contacting your local postal service or carrier
If the issue remains unresolved, please contact us for assistance.
9. Policy Updates
Kingsley Old Money reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page with the updated revision date.
Contact Us
📧 Email: info@kingsleyoldmoney.com
🌐 Website: https://kingsleyoldmoney.com